Terms & conditions

Welcome to Yani Plush. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

  • These terms apply to all purchases made through our website.

  • We reserve the right to update or change these terms at any time. Any modifications will be effective immediately upon posting.

2. Products & Descriptions

  • We make every effort to ensure that product descriptions, images, and details are accurate.

  • Colors and textures may appear slightly different due to screen settings or photography.

3. Orders & Payment

  • All orders placed are subject to acceptance and availability.

  • We currently offer Cash on Delivery as the only payment method.

  • Once your order is confirmed, you will receive a confirmation message with details of your purchase.

4. Shipping & Delivery

  • Delivery times may vary depending on your location. We strive to ensure timely dispatch and delivery of all orders.

  • In case of delays due to unforeseen circumstances, we will notify you promptly.

5. Returns & Replacements

  • Returns or replacements are accepted only in cases of damaged, defective, or incorrect items received.

  • To initiate a return or replacement, customers must contact us within 48 hours of delivery.

  • Products must be unused and returned in their original packaging.

6. Liability

  • Yani Plush is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

  • All items should be used according to the instructions and intended purpose.

7. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us at [email protected].